Triwize

Comprehensive Inclusion of Conditions and Situations in the Policy Framework

Eligibility Criteria For Triwize Coins:

Triwize.com affirms its commitment to safeguarding users' privacy and protecting all personal information and sensitive data at every level. We take all the necessary precautions and follow a strict security protocol to ensure that all the private information, statistical and numerical data provided to us is secure and confidential. The pronouns “We”, “Our”, or “Us” used in this policy dossier and related documents such as Terms and Conditions, and Disclaimer refer to Triwize.com.

Please note that all the terms and clauses mentioned are subject to change or alteration without prior notice at the sole discretion of our management team. Triwize.com. aims to maintain transparency and fairness in all business dealings. We encourage users to review all the guidelines and protocols outlined in our policy document, including Terms and Conditions, Cookie Policy, Disclaimer, and Privacy Policy.

User Responsibility & Data Usage Policy:

Designated clients and prospective customers are expected to understand the provisions related to the usage of our privacy protocols and intellectual property practices. The following conditions apply:

Triwize.com may collect private information about clients, users, and customers.
We shall use the information as per our business needs and the operational requirements of our partners and suppliers.
The policy and its terms may change or be adjusted in alignment with business practices and to reflect the updates from our affiliates, suppliers, and partners.
Continued usage of our services by the users after the updated terms will be regarded as acceptance of the updated terms.
If the user/customer/client doesn’t agree to the changes or updates made in the privacy policy, we recommend discontinuing the usage of our website immediately.

Data Encryption, Transaction Safety, and Internet Security:

Triwize.com shall exercise due diligence to safeguard all the personal data and information of our clients and customers on the Internet. We take all the necessary measures to keep personal and financial information safe and do not share such data with an unauthorized third party.

We do not share or disclose any sensitive information, such as CVV numbers, geo-location, credit/debit card numbers, and date of birth, under any circumstances.
We employ advanced Secure Socket Layer (SSL) encryption technology along with Advanced Encryption Standard (AES) featuring 128-bit and 256-bit encryption keys that help keep all the data of our clients, users, and customers secure.
Users or customers may receive security alerts and prompts when transitioning from SSL to non-SSL pages.
We collect all the sensitive financial data after the completion of a financial transaction, which includes card numbers, bank account information, browser type, IP address, and operating system. After the successful completion of the transaction, all the stored information is permanently deleted from our system.
Global distribution system (GDS) partners and our suppliers may retain some data in encrypted form in their databases only for future reference and operational and business requirements. The accumulated data is not utilized for commercial or trade purposes.

Incident Response Protocol & Liability Disclaimer:

Triwize.com shall not be responsible for any unauthorized access, misuse, or loss of customer’s/user’s personal information due to security breaches. Upon detection of a breach, our IT team will promptly notify you through the most recently updated email address registered in our system. In such instances, we will cooperate with law authorities and legal benefactors and share the relevant data and information strictly for compliance, investigation, and restoring integrity.

International Data Transfer & Processing

By utilizing the Triwize.com platform and services, the user/customer/client consents to the collection and transfer of his/her personally identifiable information (PII) to servers located within the jurisdiction of the USA and other legal jurisdictions. Some countries have different and sometimes less stringent laws and standards for data protection and transfer.

Kindly note that all the personally identifiable information provided to us by the users/customers/clients for flight booking purposes may be shared with service providers and third-party suppliers who are located in other countries. In certain cases, we may share users’/customers’/clients’ information with third parties in compliance with applicable international and local laws.

Authorized Utilization of Personal Information by Triwize.com:

Triwize.com reserves the right to store and utilize personal information provided by our customers/users/clients. Here is the list of how we utilize personal information for legitimate and contractual purposes:

To utilize the data for booking flights (including one-way travel and round trip) and also to facilitate transfer of the payment and the reservation process.
To send users/customers/clients service announcements, newsletters, promotional offers on our services, and more information at designated intervals.
To execute agreements and fulfill contractual and legal obligations that Triwize.com has signed with the users/customers/clients.
To issue invoices, handle billing, collect payments, and complete payment-related processes.
For sharing updates and changes with the users/customers/clients associated with our platform through our app, bookable website, product, or services.
To grant users/customers/clients access to use interactive elements on our app and the website.
To send relevant offers and marketing campaigns and relevant offers after receiving consent from the users/customers/clients.

Please Note:

Triwize.com only shares user/customer/client data with third parties under necessary and appropriate circumstances and also after obtaining your explicit consent. In cases where you interact with third-party advertisements, the respective advertiser may assume you are a valid lead or potential customer based on your interest in their offerings/services.

Disclosures of Personal Information & Data Sharing:

Triwize.com does not prevent or restrict users/customers/clients from sharing non-personally identifiable or consolidated user data, provided that such data doesn’t aim to extract or reveal information or personal identity of any individual.
Triwize.com, in accordance with the privacy policy, has the whole and sole right to share the personal information of our users/customers/clients with our business partners and affiliate networks for operational and business purposes.
In order to facilitate the completion of the requested travel arrangements or flight itineraries for our users/customers/clients, we may share personally identifiable information with third-party entities that include travel agents, suppliers, and other service providers. The shared information is also passed to the visa office and regional passport office for completing the travel procedures.
In case of an event, such as liquidation, bankruptcy, mergers, sale, or transfer of business, we shall transfer the personal data and information to the relevant legal and private authorities.
Triwize.com utilizes the personally identifiable information of users/customers/clients during the process of credit card processing, custom designing the advertisement campaigns as per users' needs, providing service-related alerts, and sending users’ information about potential frauds.
Triwize.com reserves the right to use the personal data for purposes not specifically outlined but are necessary for business and operation purposes.
Disclosure of personal information of our users/customers/clients may occur in circumstances bound by legal process, law, or government request, including court orders and subpoenas.
Users’/customers’/clients' personal information may be used by our platform for enforcing and managing necessary agreements related to flight tickets, billings, and Terms and Conditions.
The transfer or sharing of users’/customers’/clients' personal data may also occur to prevent credit card fraud and protect the intellectual property rights.

Children & Infants Privacy Protection (COPPA):

Triwize.com complies with the requirements of the Children’s Online Privacy Protection Act (COPPA). We shall not knowingly collect, solicit, and maintain the personal information of children who are 13 or under. Parents and legal guardians are requested to monitor their children’s online activity to ensure that the websites they browse are secure and protect privacy. Triwize.com’s services are not designed for users under this age group.

Public Opinion Boards & Discussion Forums:

Triwize.com shares all the relevant information and updates about the travel and airline industry through blogs. These blogs are updated regularly with new content. Moreover, we display testimonials of our clients on public opinion boards, which may include personally identifiable information and details of the user experience with our services. Please note that such information about the users/customers/clients is publicly visible, and we do not remove it unless legally required.

Newsletter Signup at Triwize:

Users/customers/clients can sign up for Triwize.com’s newsletter to receive special promotions, flight deals, and travel insights directly in their inbox, either from us or sponsored by our travel service providers and advertisers. We employ reliable and optimized technologies that include email delivery tools and affiliate marketing networks to measure the visitor’s engagement and campaign success.

Please Note: Users/customers/clients can opt out of newsletter subscriptions and stop receiving promotional campaigns by clicking on UNSUBSCRIBE.

Social Media Widgets & Associated Data Handling:

Triwize.com incorporates several social media widgets and plugins that include the “share this button or communicating mini-programs” and the Facebook “Like” button. These features may capture users'/customers’/clients' personal data and browsing behavior. These social media widgets are hosted on Triwize.com’s platform by third-party providers. Please be aware that all interactions with these features are subject to the privacy policies of the respective third-party service providers.

The Right to Opt Out from Newsletter & Services:

Users/customers/clients reserve the right to stop receiving newsletters, advertising, and any kind of promotional content or messages, and opt out of our services by contacting our team directly or sending an opt-out message to our official support email.

Please Note: Opting out from Triwize.com’s promotional and marketing communication will have no impact on Triwize’s right to send service-based messages. We may continue using your personal information, and you will continue to receive essential service-related messages that include payment receipts, reservations, discount codes, and other updates related to travel services that you utilize from our platform. Please be informed that this Privacy Policy reflects the latest updates. Users/customers/clients with any concerns associated with updates or clarification regarding specific clauses can directly reach out to us via support@triwize.com.

Our team will review and respond to the concerns and inquiries as per the applicable policy standards.