Terms & Conditions
Customers/users/passengers visiting www.Triwize.com agree to the Terms and Conditions available on any page or throughout the entire website. The Terms and Conditions are legally binding and govern all travel arrangements made through the platform.
The website has a secure interface and offers international flight ticket reservations. Triwize provides relevant information to users, helping them compare travel options and pricing. The platform allows customers/users/passengers to book flights from the USA and Canada to the Indian subcontinent, Nepal, and destinations across Europe.
Customers/Users/Passengers Verification & Eligibility
Customers/users/passengers who intend to book flights on our platform should:
- Be at least 18 years old.
- Provide precise and updated personal information.
- Compare the flight itineraries and make informed use of the services.
Any false information provided on the website may lead to cancellation. Triwize holds no accountability for the airfare displayed in the search results
Use of The Website:
- Username
- Password
- Login Information
Users/passengers/customers must adhere to confidentiality Terms and Conditions and refrain from sharing their account credentials or access with others. In case of violation, Triwize holds the right to disable any user credentials.
Triwize.com doesn’t share personal information with any other platform or any third party without explicit consent. If a user/passenger/customer suspects any issues with their credentials or unauthorized access to their accounts, they can inform Triwize’s management in writing or through formal means immediately
Users/passengers/customers are advised to be extra cautious while accessing their accounts and sharing public devices such as laptops, tablets, etc., and to be extra vigilant to prevent data theft, credential theft, or any kind of data misuse
Protection of Intellectual Property Rights:
Contents and information appearing on Triwize.com, as well as the features and functionality of the website, are entirely managed by the company, third-party providers, and licensors. The intellectual property rights are subject to U.S. international trade secrets, trademarks, copyrights, patents, and the applicable governing laws. It can be utilized for non-commercial and personal purposes only, as per the mentioned Terms and Conditions.
- Take a print copy of Triwize's particular/selective web pages.
- Download and save the data cached by the web browser for improving the display.
- Download the data to the respective devices while being compliant with the end-user application.
- Use the available content on social media platforms for non-commercial purposes
Essential Caveats:
- Make any transmission of the materials or resources from the website
- Utilize videos, graphics, images, and texts with unscrupulous resources
- Manipulate the copyrights, copyright notifications, or trademark signs that appear on Triwize.com.
Trademark Authority & Ownership :
The name of the company, its logos, partner brand names, and logos featured on the official website are the intellectual property of the platform Triwize.com, as well as the respective affiliate licensees and partners. Customers/users/passengers hold no right to use trademarks, logos, names, products, or service identifiers without written permission from the platform and its respective owners.
Restricted Use of The Website and Its Resources:
- Violate any international, federal, or state laws
- Download, promote, save, and access content that affects, harms, or exploits children by any means
- Publish, save, or share copies or send materials and data from the website, violating the terms and conditions
- Transfer or send unauthorized content that includes junk emails, chain letters, or spam messages
- Impersonate the company or represent the company for misuse or any fraudulent activity
- Interfere with, use, or damage the website’s operation or reputation
Chat/Communication & Interactive Development:
Customers/users/passengers utilizing the messaging board, interactive form, or logging into the chat room for advertising, contributing, publishing, and displaying content must abide by the Terms and Conditions. Kindly note that any contribution made to the website shall be public and non-proprietary.
Important Note: Customers/users/passengers are solely responsible for their actions, such as handling cancellations, booking flights, etc. It is the duty of the visitor to ensure the legality, accuracy, and originality of any action carried out on Triwize.com
Maintenance and Operations: Denial of Access or Termination of Customer Service:
- Violation of the website’s code of conduct, Intellectual Property Rights, and the applicable laws
- In case of a potential threat to the personal security and rights of other individuals visiting the site
- If the Right to Privacy of third parties and Intellectual Property Rights are jeopardized
- In case of unauthorized or illegal usage of the website and violation of the Terms and Conditions, this may lead to suspension or termination of services without any prior notice.
User Content Standards and Compliance:
- Post any abusive, offensive, obscene, irrelevant, or profane content
- Manipulate or spread false information on the content for phishing or vishing
- Break the laws, copyright, Intellectual Property Rights, protocols, and trade secrets
- Discriminate with any gender, age, disability, or orientation
- Post anything that can hamper Triwize's reputation or violates the Terms and Conditions and the Law of Torts
- False advertisement, misleading promotions, and sweepstakes
- Spread misinformation and malpractice associated with the platform for personal gain
- Infringements of copyrights and engaging in actions that can harm, confuse, or cause inconvenience to other users and affect the services.
Infringement of the Copyright:
Customers/Users/Passengers who suspect that copyright is being infringed or violated can refer to our DMCA Policy: https://www.privacypolicyonline.com/dmca/. Triwize.com holds the right to take any legal action or seize funds if the visitor/user is found guilty of copyright infringement.
Authenticity and Accuracy of Information on Triwize.com: :
Customers/users/passengers are advised not to rely on the information or content provided on Triwize.com, as it is subject to updates and changes without prior notice. The accuracy of the content and information is not guaranteed and may not be of any use. It is solely the responsibility of customers/users/passengers to make travel arrangements and bookings based on the information.
Triwize.com, its management, and partners hold no liability for any outcomes or claims based on the provided information. The content of the website is updated regularly, but some pages or content may not have undergone recent updates. customers/users/passengers shall be held accountable for any decisions made based on the information provided on the website.
Triwize.com also includes third-party content from aggregators, users, bloggers, and other third-party licensors, which may include services offered by online and offline advertising companies. We do not hold any accountability for the accuracy of the content or provide any guarantee of content and are not responsible for any unclear or misleading information provided on the platform.
Social Media, Link Forwarding, and Third-Party Website Link Sharing Guidelines:
Any nature of business using legal and fair practices can link to www.Triwize.com. Please note that such links don’t establish any formal agreement or connection with our platform. At Triwize.com, we offer access to any platform that offers :
- Direct links from third-party websites or your website to specific pages or areas on our website.
- Embedding parts/content from our platform on your website or third-party website while abiding by the guidelines.
- Promotional messages or emails sent by our platform to external websites for affiliation or other dedicated programs likewise.
Triwize.com manages and operates social media channels for sharing information and updates. We expect customers/users/passengers not to :
- Create any misleading or suspicious links from third-party websites that direct to Triwize.com.
- Utilize any advanced, deep, or inline linking technologies for displaying Triwize.com’s pages on inappropriate websites.
- Misinterpret or alter the content available on Triwize.com’s pages. Customers/users/passengers can only establish links to the homepage and other pages of the website.
Service Availability and Demographic Coverage:
Triwize.com primarily offers services to travelers who are residents or citizens of the USA and Canada and who generally intend to travel domestically or to Europe and parts of Asia (Nepal & India). Users can access the site from other countries. However, the services are designed to be used within the USA, Canada, and a few other nations. It is to be noted that users accessing or utilizing the services of the site are solely responsible for their actions and can do so at their own risk. Customers/users/passengers living or located outside of the USA and Canada may not be able to utilize the platform or services offered by Triwize.com.
Responsibility for Occurrence of Inaccuracies and Errors:
Customers/users/passengers are solely responsible for the appearance of inaccuracies or errors in the information provided, including credit card details, billing address, contact number, and passport expiration date. Any individual using any section ofwww.Triwize.com on behalf of another person or third party needs to ensure that the traveler/passenger is free from the liabilities, consequences, losses, or damages caused on behalf of the third party. The user or passenger shall automatically become responsible or liable for the submission of any claims associated with fees and other possible liabilities.
Important Travel Information and Risk Advisory:
In comparison to other destinations, some destinations have higher risk factors, so it is important for the passenger/traveler to ensure that all immigration requirements are met and carry the necessary documents while traveling.
It is strongly recommended by Triwize.com, together with all the travel advisories, general warnings, and restrictions issued by the US government, to set out a plan for travel. Customers/users/passengers are advised to read the following websites for the purpose:
Visit the following websites to look for validation and more:
- https://travel.state.gov/content/passports/en/country.html (For International Travel Documents & Requirements)
- https://travel.state.gov/content/passports/en/alertswarnings.html (For Travel Alerts & Warnings)
- https://wwwnc.cdc.gov/travel (For Health Information for International Travel)
Aircraft disinfection and pest control within airlines fall under the protocols of international law, ensuring the protection of public health. Besides the International Aviation Organization, WHO has also provided disinfection methods in aircraft that include:
- Spraying atomized disinfectants in the cabin spaces while passengers are seated.
- Utilizing aerosolized disinfectants to treat the cabins when the aircraft is empty.
The World Health Organization (WHO) states in its official statement that the idea of killing insects on planes leads to serious health risks. Moreover, the elected governments across the globe follow the Chicago Convention to decide whether or not to use pesticides, as they may harm crops, human health, and the environment. Read more about it here:https://www.epa.gov/mosquitocontrol/aircraft-disinsection.
Travelers/passengers are requested to check with their travel agency or an online travel agent (OTA) while booking international flights from the USA or Canada to better understand the airline, pest control practices, and international carriers associated with the pest control protocols. Get more information at:https://www.transportation.gov/airconsumer.
Kindly Note: Triwize.com shall not guarantee risk-free travel for any international or domestic destination. We are not responsible or liable for any damage, consequences, potential loss, or travel restrictions that may occur to such destinations.
Travel Agencies and Service Partners:
The prospective passenger/traveler booking the flight ticket onTriwize.commust agree and acknowledge the Terms and Conditions detailed here. The traveler/passenger who makes any purchase or utilizes the platform must adhere to the website’s protocols.
The prospective passenger/traveler:
- Must comply with the Rules and Regulations of the Aviation Rules and Policies of the Domestic or International Carriers associated with surcharges, airport fees, booking fees, and products offered.
- Must not deviate or violate the policies set by Travel Agency/Travel Agent or Domestic/International carriers.
In case of any violation or non-adherence, Triwize.com holds the right to:
- Cancel the flight booking, reservation, or entire flight itinerary without any prior notice.
- Cancel or deduct the payments made by the prospective passenger/traveler.
The traveler or passenger is entirely responsible for all the charges, taxes, fees, and assessments related to the use of this website and may be held liable for issues such as termination of the account, bankruptcy, reformulation, or insolvency of the services offered on the platform.
For travelers/passengers with disabilities, arrangements are made by the respective international/domestic airlines. It is the responsibility of the individual making the booking to check the policies and guidelines associated with the airline. It is advised to visit the official website of the air carrier to get relevant information on the flight reservation and to help prevent any minute hassles.
Flight Selection and Timing Guidelines:
The global airline network is vast, with thousands of international and domestic carriers operating around-the-clock to transfer travelers/passengers worldwide. Triwize.com offers a state-of-the-art flight tracker that offers stress-free booking to passengers, helping them track appropriate flights and offering real-time updates on cancellations, delays, and terminal/boarding areas. The system stores the information of the user/passenger/traveler and sends timely notifications via emails and text messages.
In case of flight cancellation or delay, you are advised to call our toll-free number to discuss your concern with our customer service representative and explore other flight options that are available.
Flight Booking Suggestion:
Prospective travelers/passengers are advised to double-check the arrival and departure information with the designated airline after booking a flight from the platform.
Flight Booking Fees, Surges, and Funds Guidelines:
The flight tickets on Triwize.com are purchased with the help of comprehensive booking systems, and the amount charged to the user is displayed in the denomination at the time of checkout. The prospective traveler/passenger/user booking the flight can pay by using a debit or credit card or use any third-party payment processor.
The exchange rate that will be applied at the time of payment will be calculated by a third-party application and will be valid only after the user makes the appointment and purchases the services or travel itinerary as per their needs. If there are any changes in the exchange rate between payment and selection, then the updated exchange rate will become effective as per the user's flight itinerary and the debit or credit card used.
In case of any refund, the amount remitted to the account of the passenger/user/traveler will be based on the original exchange at the time of purchase. Please note that Triwize.com is not liable for fluctuations in the exchange rate or currency values that may lead to minor differences on your debit or credit card. The bank determines the final exchange rate as well as foreign currency charges for your transactions.
Credit card companies and financial institutions may charge additional fees on international transactions and currency conversions as per their policies. The charges may vary, and the fees charged and differences in currency values are not controlled by Triwize.
Important Note:
The prospective passenger/traveler/user’s bank will determine the exchange rate and foreign exchange fee that are applicable at the time of the transaction. For the routes that are not served by commercial airlines, Triwize.com will coordinate or arrange travel through affiliated airline partners to transfer the traveler to the designated destination.
Definition of Dangerous Goods :
As per US federal law, passengers/travelers must not carry any dangerous and hazardous goods either in a cabin or cargo. In case of any violation of the protocols of federal laws, the passenger/traveler shall be incarcerated for 14 years or face a fine exceeding $250,000.
Hazardous Materials :
The term Hazardous materials refer to :
- Corrosive chemicals
- Electrical and battery-related items
- Flammable liquids or gases
- Explosives
- Toxic or contagious substances
- Carbon monoxide and related materials
- Oxidizing agents
- Waste or biomedical materials
Booking Conduct and Limitations:
- The designated airlines may restrict one-way flight bookings to specific destinations. There are international airlines that restrict or prohibit bookings or impose conduct-related limitations.
- Triwize.com cannot guarantee or assume responsibility for airlines to accept or confirm the booking.
- No charges or refunds to the ticket fare will be made to the prospective passenger/traveler who booked the flight and was denied boarding or removal by the airline due to his/her sheer conduct.
Flight and Airline Segments:
Flight coupons that are issued by the airline or air carrier are valid only when used as a part of a complete ticket itinerary. In case the prospective passenger/traveler cancels the segment or entire flight itinerary, he/she may have to pay for the full fare as per the rules and policies of the respective airline.
Published Airfares, Components, Taxes, and Fees:
The term “Published Airfares” refers to the Base Airfare, Applied Supplementary Taxes, and the airline service charges. The term may appear or be highlighted in different sections of your invoice or payment receipt. The applicable charges in deductions will become applicable at the time of purchasing the flight ticket.
Some taxes may be refundable and are initiated by the respective airline or supplier. Departure or entry fees may be collected or charged separately and may not be published on the final invoice. For itineraries that involve multiple carriers, they may include a non-refundable fee.
International flight tickets usually include additional charges such as baggage fees, cancellation and refund fees, alteration change fees, and boarding taxes. Triwize.com shall act as a collecting agent for these additional charges and taxes on behalf of the passenger, where applicable.
Any special request initiated for alteration or addition in seat arrangements, meals, frequent flyer miles, or supernumerary changes by the prospective passenger/traveler will be considered as a request only. The customer care team of Triwize.com will handle the request and assist in forwarding these to the respective airlines. However, the final approval is not guaranteed. In case of booking cancellations made after the request, the passenger/traveler may have to pay a non-refundable service fee, which is applicable for the seat changes.
Kindly Note : Triwize.com holds no authority and doesn’t guarantee the allocation of the selected seats. We shall not accommodate special requests, such as meals and frequent flyer miles, for additional requests. It is advised that the passenger reach out to the airline directly to confirm any such requests.
The policies for charges and fees for each airline vary from one airline to another. Some may even charge for the first checked bag. It is suggested that you check the separate airline baggage fee policy provided by the airline. The charges may vary from one airline to another and usually fall within the range of $15 to $200, depending on the weight, size, and total luggage content within.
Entry and Exit Fees:
Some countries and airports may charge separate entry and exit fees, which are not included in the ticket price or flight taxes. These charges or fees are to be paid directly by the passenger/traveler at the time of departure and arrival as per the local policy. Get more information about specific countries and fees here: http://www.travel.state.gov/.
Waiver and Severability Disclaimer:
All the decisions regarding service fee waiver, tax, or serviceability clauses are a matter of concern for the domestic or international airline carrier. Triwize.com has no accountability and no control over changes and waivers. Moreover, the service fee and waiver of taxes for modifications and exemptions are determined entirely by the designated air carriers.
All the debit and credit card payments that are processed onTriwize.com adhere to the following protocols:
- Our platform accepts credit cards issued in Canada, the USA, and many other countries.
- At the time of booking, the credit/debit cards may be swiped multiple times. However, the total amount will stay the same as shown at the checkout.
- In case the payment made by credit/debit card or any other payment method is not verified, a notification will be flashed to the passenger/traveler within 24 hours.
- In case of any alterations, updates, or changes, the passenger/traveler will receive a notification before the completion of the payment with an option to accept or decline before being charged.
The Combo Airfare refers to a travel plan package that consists of one or more one-way flight tickets such as multicity routes and round-trip. Each Ticket in the combo airfare is issued independently, and the changes or cancellations made to any ticket don’t affect the validity or terms of the other tickets. All the changes, alterations, and modifications should be requested by the passenger/traveler, and these are subjected to additional charges as per the policy of the airline.
Flight ticket upgrades refer to the modifications and changes done to inner baggage, general check-in, and seat selection. These updates are applicable for one-way or round-trip bookings and may also be included in one or more flight segments. It is to be noted that a convenient fee and change fee may be applicable for such changes, and Triwize.com reserves the right to the charges
By utilizing Triwize.com and its services, you agree to and acknowledge the Terms and Conditions, DMCA Policy, Privacy Policy, and Terms of Sale. This form is a legally binding agreement between Triwize.com and the user/traveler/passenger. This agreement replaces all the prior oral or written arrangements. All related communications and documents that are related directly or indirectly will be written in English.